MTN eSIM
The MTN eSIM is a digital alternative to the traditional physical SIM card, integrated directly into a mobile device. This technology enables users to utilize MTN Ghana’s mobile data and network services without needing a physical SIM. A key benefit of the MTN eSIM is the ability to manage multiple SIM profiles or numbers on a single device.
eSIM compatible Phones
To check if your device is eSIM compatible, dial *#06#. You should see a 32-digit Embedded Identity Document (EID) number, which is a unique identifier that allows your device to connect to a service provider without a physical SIM card. If the EID number does not appear, your phone may not support eSIM.
Alternatively, on iOS devices, navigate to Settings > Cellular to find the option to Add eSIM. For Android devices, go to Settings > About Phone and check under Status or SIM status for the option to add an eSIM.
Steps to apply for the MTN eSIM?
To apply for the MTN eSIM, you will need the following items:
– An eSIM-compatible device
– A registered MTN mobile number
– A national identification card (Ghana Card)
– A valid email address
Once you have gathered these requirements, you can apply for your eSIM using one of two convenient methods: through the My MTN Ghana app or the MTN eSIM portal.
Option #1 – Using MyMTN App
Here are the steps to apply for your MTN eSIM through the MTN mobile app:
- Open the MyMTN app.
- Tap on More at the bottom right of the screen.
- Select Get E-Sim to start the application process.
- Enter your MTN mobile number and click Request OTP.
- You will receive a six-digit code from MTN. Input the code in the boxes provided to verify your identity.
- Complete the eSIM Request form and submit your application.
After a few minutes, MTN will send you a confirmation message via SMS. The application processing takes up to 72 hours. MTN will inform you to check your email for any further updates.
Option #2 – Using the MTN eSIM portal
If you do not have MTN’s mobile app installed, you can access the MTN eSIM Request Portal directly through the following steps:
- Visit the MTN eSIM Request Portal.
- Enter your MTN mobile number and click Request OTP.
- Input the six-digit OTP code sent to your phone number to verify your identity.
- Fill out the eSIM Request form and click Submit Request.
Similar to the MyMTN app method, you will receive a confirmation message from MTN. After a 72-hour processing time, MTN will reach back to you through your email with further updates.
How to activate your MTN eSIM?
After the application processing window, an MTN representative will contact you to verify your details. You will also receive further instructions through your application email.
The email contains instructions on how to activate your MTN eSIM profile on your mobile device and two essential documents:
- Installation guide: A step-by-step manual to guide you through the activation process.
- QR code: A scannable code that can be used to download a new digital profile on your device.
After you have successfully scanned the QR code, reply “Done Scanning” to the email. MTN will then complete the activation process remotely. Once done, your eSIM will start working.
Should you use an eSIM?
Using an eSIM has many benefits and advantages. Here are a few of them:
- Convenient: With an eSIM, you no longer have to worry about activating your network with a traditional SIM card. If your mobile device is lost or stolen, you can easily disconnect your profile and reactivate your eSIM on another device.
- Enhanced security: Unlike traditional SIM cards, eSIMs are embedded into your phone, making them impossible to remove and insert into another phone. This reduces the risk of SIM card theft and loss.
- Use multiple profiles: eSIM-compatible devices allow you to use many different numbers or network providers on one device simultaneously.
- Connect to multiple devices: With an eSIM, you can connect to all your devices, including tablets, smartwatches, and smartphones.
On the downside, eSIM services are limited to specific devices. This restriction is an inconvenience if you frequently switch phones. Additionally, when you lose your device or switch to a non-compatible type, you will need to visit an MTN service centre for further assistance.
Felix is a tech reviewer, a teacher, blogger and the CEO of Kofiadutv. He is a graduate of Foso College of Education and Currently at University of Education, Winneba.
